Changed your mind?

Send your order back free of charge!

Did you know you can return our products free of charge? In the case you want to return the products you purchased, you can send them back to us, so long as all of the following rules apply:

  • The product(s) have not been opened or used in any way.
  • The product(s) are in their original packaging.
  • The product(s) are returned within 14 days of receipt.

Make sure above rules are adhered to, because failure to comply will result in NO refund!

Returns procedure

How it works:

    • Make sure the products are sealed, unused and free of any damages.
    • Download and print the return label via the link.
    • Pack your order carefully and make sure to include the invoice.
    • Place the return label on a visible area on the package.
    • Hand over the parcel at your local postal service.

The return label is prepaid, so there are no additional charges at drop off. We advise you hold onto the receipt provided at the postal service, until we receive the parcel.

The return link can be used until 14 days after receipt of your order, after which it will expire.

Once the parcel is received and processed by our warehouse, a confirmation email will be sent to the email address that is used at checkout. Once the items pass inspection, you will receive your refund within 5 workdays.

Questions?

In case you still have returns related questions, we kindly ask you to contact us. Either via this contact form or via an email sent to our excellent Customer Service team.